MAPflow Blog
Community, partnerships, and clinical updates from the MAPflow team.
Fourth-year PharmD student Sofia DeJordy spent her rotation at MAPflow working across the clinical and technical sides of the platform — updating minor ailment algorithms, revising Academy content, and leading a journal club. Here's how stepping outside community pharmacy widened her view of the profession.
When a patient watched pharmacist Sherry Naguib counsel someone else, he decided he wanted that same level of care. One MAPflow assessment for allergic rhinitis later, he transferred his prescriptions from a large chain he had used for years. Discover how attentive, pharmacy led care builds the kind of loyalty that lasts.
Discover how Shannon Doyle, Director of Student Health Services at Coast Mountain College and practicing Pharmacist, uses MAPflow to streamline documentation and deliver accessible, on-campus minor ailment care to students navigating healthcare for the first time.
New eFax feature lets you send assessment documents directly to your pharmacy's fax number from the Service Summary. No downloading, no scanning, straight into your PMS.
One year in, PEI pharmacies have logged 1,000+ clinical assessments and a 96.7% resolution rate through the PEIPhA–MAPflow partnership. Members can now continue at the deepest discount MAPflow has ever offered an association partner in Canada.
A new study co-authored by MAPflow CEO Nardine Nakhla found that most Canadian PharmD programs dedicate just 1 to 3 hours to peripartum mental health. With fewer than 10% of affected women receiving care and pharmacists already serving as frequent touchpoints during pregnancy, the research points to a real gap between access and preparedness.
A study of Alberta's first community pharmacy care clinic found that pharmacists handled nearly 5,000 patient visits in seven months — mostly for acute conditions like UTIs, sore throats, and skin issues. With 1 in 3 patients having no family doctor, the findings highlight a growing shift toward distributed primary care, and what it means for care teams to stay connected.
MAPflow Inc. has announced a strategic partnership with the Pharmacists’ Association of Newfoundland & Labrador (PANL) to expand access to its clinical workflow platform across the province. The collaboration provides PANL members with exclusive pricing and access to tools supporting minor ailment assessments, prescribing workflows, documentation, and chronic disease management. The partnership is designed to strengthen clinical practice, reduce administrative and audit burden, and leverage anonymized data insights to support advocacy and demonstrate the impact of pharmacy services across Newfoundland & Labrador.
On World Health Day 2026, we recognize the theme “Together for Health. Stand with Science” and the critical role that evidence, collaboration, and clinical expertise play in strengthening healthcare systems. At MAPflow, we are built by science and powered by community. Our clinical pathways are developed through a structured, evidence-informed process that includes research, expert review, testing, and ongoing maintenance to ensure alignment with evolving clinical standards and provincial requirements.
Pharmacists Manitoba has partnered with MAPflow to provide members with access to a pharmacist-designed clinical workflow platform that supports assessment, prescribing for self-limiting conditions, OTC consultations, and chronic disease management. The partnership includes exclusive member pricing, training, onboarding, and support, helping pharmacists improve efficiency, enhance patient care, and strengthen advocacy through real-world usage insights.
Save time on repetitive data entry with Custom Drugs. Compounding pharmacies and pharmacists who regularly prescribe specialty medications can now save their go-to formulations and apply them to any MAPflow assessment with a single click, shared across the whole pharmacy team.
This International Women's Day, we're spotlighting the women who lead MAPflow forward. From our founders to our team members, hear their stories on what it means to be a woman in leadership, a woman in pharmacy, and a woman forging her own path in an evolving field.
Step into the heart of Ayr, Ontario, to meet Patrick MacNeil, the inaugural recipient of MAPflow’s Community Pillar Award. From sponsoring local sports for 30 years to mentoring the next generation of pharmacists, Patrick and the team at MacNeil & Dodd Pharmacy define excellence in patient care.
We're excited to announce our partnership with Total Health Pharmacy, bringing MAPflow's clinical decision support platform to independently owned community pharmacies across Ontario. Starting March 1, 2026, this collaboration will enhance services and empower pharmacists to deliver more efficient, patient-centred care.
MAPflow's incident reporting platform delivers full pharmacy compliance, including alignment with OCP's AIMS Incident Management criteria, at competitive, accessible pricing. Launching March 2026, the platform includes built-in CQI tools, ISMP Canada integration, and robust data protection. Lock in early bird pricing today for even greater savings.
Pharmacies offer expanded services like minor ailment prescribing, immunizations, and chronic disease management, but many patients still don't know what's available. This guide presents five budget-friendly marketing strategies to boost patient awareness
Ontario pharmacies can access 50% funding for digital modernization through the Ontario Retail Modernization Project Grant. The grant covers up to $5,000 per location for eligible technology costs, including new MAPflow subscriptions for minor ailments assessments.
On February 2, 2026, Nova Scotia expanded its common ailment program from 4 to 30+ conditions, increasing reimbursement to $28.50 per assessment. But with 7x more conditions came new billing PINs, surging patient demand, and operational complexity. MAPflow didn't wait, our platform was updated the same day with all NS-specific billing codes, clinical algorithms, and regulatory requirements. No delays, no gaps, just day-one readiness for Nova Scotia pharmacists.
The practice of pharmacy is constantly evolving, and this statement has been true for decades. Pharmacy professionals must continuously adapt to keep up with the changing environment, so why not use the motivation of the new year to self-reflect and set new goals for yourself?
This year marks three years of partnership between MAPflow and the Ontario Pharmacists Association, a collaboration born alongside Ontario's 2023 scope expansion. Here's how it started, what it delivers for pharmacists, and why it's stronger than ever.
On December 2, 2025, MAPflow joined PEIPhA, the PEI Department of Health and Wellness, the PEI College of Pharmacy, and Abbott for the PEI Pharmacy Town Hall. Here's how four partners aligned to bring Group A Strep assessment into pharmacist scope under Pharmacy Plus PEI.
Celebrating 3 years of MAPflow: How 2,000+ pharmacies and 3,500+ professionals transformed Canadian healthcare with 250,000+ patient consultations and 97.8% resolution rates.
We're excited to announce a major improvement to MAPflow that will save you time and streamline your workflow after completing patient assessments. Say hello to the Service Summary page - your new one-stop destination for everything you need after an assessment.
PharmaBest, a network of independently owned community pharmacies across Ontario, has partnered with MAPflow to implement Canada's leading clinical decision support platform across ten of its locations. This collaboration will enhance minor ailment assessment services and streamline pharmacist workflow while maintaining the personalized care that defines community pharmacy.
Discover how Mark's innovative student rotation at MAPflow broke the mould, leading him to return as our Clinical Developer & Growth Strategist. Learn how he's using his clinical and development skills to shape the future of pharmacy practice and patient care with our team.
MAPflow CEO and co-founder Dr. Nardine Nakhla wins WXN's 2025 Canada's Most Powerful Women: Top 100 Award, recognizing transformative leadership and innovation empowering 3,500+ pharmacy professionals and enabling 250,000+ patient consultations nationwide.
Unlock hemorrhoid management revenue for independent pharmacies. Learn how clinical services and systematic patient assessments can drive sustainable pharmacy business growth.
The pharmacy landscape is changing fast. Independent owners need efficient clinical tools to compete with chains and maximize every opportunity.
As the scope of pharmacy practice continues to expand across Canada, pharmacists are taking on increasingly significant roles within the healthcare system. In some provinces, chronic disease management is already part of the pharmacist’s scope, either as part of collaborative practice agreements or as fully independent practitioners, though often limited to a specific set of conditions.
Over the past few months, MAPflow has been coast to coast, connecting with pharmacy communities across Canada.
MAPflow users can now benefit from enhanced pharmacy delivery capabilities thanks to an innovative integration with MedsOnWheels. This partnership places on-demand delivery services directly at pharmacists' fingertips within the MAPflow platform.
This update brings significant improvements to your clinical workflow, enhanced patient documentation capabilities, and important refinements that make your daily pharmacy operations even more efficient.
Q&A with pharmacist and advocate for Indigenous health, Melanie Cann, on the Non-Insured Health Benefits (NIHB) program in pharmacies.
Find out the details of MAPflow and MedEssist's integration and special promotion!
You asked, we answered: we’re so pleased to share that the MAPflow x Fillware Rx integration is now live!
Our development team has been hard at work, and we’re thrilled to introduce four powerful new features designed to simplify your workflow, enhance patient engagement, and boost overall efficiency.
From vision to reality: How MAPflow revolutionized minor ailment services in Canadian pharmacies by providing a comprehensive, regulation-compliant platform for pharmacists.
Last month, we had the privilege of spotlighting three outstanding pharmacy leaders who are making a real difference. Whether it's through driving innovation, improving patient care, or advocating for the profession, these individuals exemplify the best of pharmacy.
Our commitment to delivering province-specific healthcare workflow solutions continues to expand as we implement tailored algorithms for each region's unique requirements.
Andrew Savo, HBSc, PharmD, RPh is a pharmacist and pharmacy manager at Lefroy Pharmacy in Innisfil, Ontario. Here’s a snapshot of a day in his life at the pharmacy, as he walks us through how MAPflow helps him save valuable time and provide better patient care.
We’re expecting a set of 14 additional minor ailments to come into effect for Ontario pharmacists in the coming months, and we’re working hard to make the transition seamless for you.
If you have had medications prescribed by a pharmacist, then you may have seen “MAPflow” pop up in your inbox — or you may just be curious about how your pharmacy team is expanding their minor ailment prescribing services.
In this guide, we’ll explore how you can strategically transform your pharmacy practice in 2025 using MAPflow.
Transform your pharmacy’s follow-up game with our Patient-Directed Follow-Up feature, available only with the per-pharmacy subscription.
At MAPflow, protecting your health information is our highest priority. We understand the sensitive nature of patient data and have implemented comprehensive security measures that meet or exceed industry standards for healthcare data protection.
Looking to transform your pharmacy’s workflow? Our per-pharmacy subscription model gives your entire team unlimited access to MAPflow’s powerful features – all at one simple, cost-effective price.
The Prince Edward Island Pharmacists' Association (PEIPhA) is proud to announce an exciting new partnership with MAPflow that will revolutionize how Island pharmacy teams deliver healthcare services.
Empowering pharmacy teams with bilingual, tailored support.
Announcing the launch of MAPflow’s per-pharmacy subscription!
We recently reached a major milestone with the launch of our brand-new OTC Consult arm, bringing you groundbreaking algorithms for over-the-counter consultations!
Learn how to renew and upgrade your MAPflow subscription for the 2025 year — and learn about our loyalty pricing program!
This software update (Version 2.5) is packed with new features, additional and updated clinical algorithms, full French support, as well as workflow improvements designed to streamline your practice and elevate patient care.
The new “Other Services” feature helps your team easily identify candidates for vaccinations and medschecks.
You asked, we listened — MAPflow now allows you to bulk import patient information from your pharmacy management software.
Algorithms for contraception, emergency contraception, shingles (herpes zoster), and urticaria now available in some provinces.
Explore new features including e-Signatures, eligibility criteria, self-removal from a pharmacy, prominent PINs, and more.
New Brunswick Pharmacists’ Association (NBPA) is pleased to announce a newly established partnership with MAPflow, available exclusively to Association members.
Learn about our cutting-edge general contraception prescribing algorithm designed to seamlessly integrate into pharmacists’ scope of practice.
Learn all about the new features of MAPflow PRO!
Learn about the new features in MAPflow PRO and STANDARD mode that make minor ailment assessment and prescribing more efficient.
MAPflow releases updates in response to Ontario Ministry of Health’s change allowing pharmacists in rural pharmacies the opportunity to conduct virtual minor ailment assessments remotely when on-site staffing is limited.
MAPflow released an Oseltamivir (Tamiflu) algorithm, in response to the Ontario government regulation authorizing pharmacist to provide further vaccination and treatment options for COVID-19, influenza and Respiratory Syncytial Virus (RSV).
Pharmacist-led team helping underserved communities with new minor ailment assessments and prescribing
Pharmacists providing minor ailment assessment and prescribing services now have the connection of two powerful resources, MAPflow and Canadian Pharmacists Association (CPhA), in their toolkit.
MAPflow launches in BC as a new software tool to aid pharmacists in assessing and prescribing minor ailments.
MAPflow's student version allows pharmacy students to access to minor ailment algorithms, to complete minor ailment assessments, to document cases, and to select treatment plans and to simulate follow ups.