MAPflow now available to Ontario pharmacy schools

MAPflow Updates

MAPflow now available to Ontario pharmacy schools

November 2, 2023

TORONTO, October 25, 2023

As of January 1, 2023, Ontario pharmacists can assess and treat thirteen minor ailments, with six additional ailments added on October 1, 2023. Minor ailments are health conditions that can be managed with minimal treatment and/or self-care strategies. They are often short-term conditions where lab results aren't typically necessary, and there's a low risk of treatment masking underlying conditions.

MAPflow is a web-based clinical decision support tool that equips pharmacists to make confident, evidence-based decisions related to minor ailments. The tool guides pharmacist-patient discussions, details when referrals are necessary, provides within-scope treatment options, complies with documentation requirements, and includes a streamlined follow-up process.  

A new, student-centred version of MAPflow will offer a suite of customized features allowing students to:

  • access minor ailment algorithms
  • document cases with watermark features
  • complete assessments, select treatment plans and simulate follow-ups

MAPflow’s pharmacy education team in Ontario is led by community pharmacist and academic Nardine Nakhla, PharmD. “MAPflow will deliver valuable educational benefits to pharmacy school students and, ultimately, patients throughout the province,” notes Dr. Nakhla. “MAPflow will continue advancing our mission to facilitate the implementation of effective, efficient clinical services by pharmacists, enhance access to care and optimize patient health outcomes.” This project is supported by an unrestricted educational grant from Searchlight Pharma Inc.

To learn more about MAPflow and to purchase a subscription, visit

To learn more about the scope of pharmacy students and interns, visit

About MAPflow

MAPflow (Minor Ailment Prescribing workflow) is a web-based clinical decision support tool that facilitates minor ailment assessment and prescribing for the Ontario pharmacy practice environment. MAPflow’s mission is to promote the implementation of effective and efficient clinical services by pharmacists to enhance access to care and optimize patient health outcomes. The vision of MAPflow is to revolutionize clinical service delivery across Canada by empowering pharmacists to practice to their optimal scope. For more information, visit

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