Frequently Asked Questions

MAPflow contains all minor ailments within scope in your province. MAPflow also provides algorithms for OTC consultations and to support chronic disease management. 

MAPflow elevates OTC consultations in pharmacies by providing evidence-based algorithms, streamlined documentation, and support for formalizing these interactions. This allows you to provide more efficient and effective care, while also ensuring compliance with standards and facilitating better patient outcomes.

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The Chronic Disease Management arm of our platform streamlines patient care with structured PPCP-based algorithms, integrated CPS clinical support, automated compliant documentation, and efficient follow-up assessments that carry forward historic data. Read our blog to learn more about chronic disease management features.

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When regulations change, the algorithms will be updated immediately. When clinical practice guidelines and standards change, the algorithms will be updated within 6 months. In the absence of regulatory or clinical guideline changes, the assessment algorithms will be reviewed and updated annually by content experts, spearheaded by Dr. Nardine Nakhla.

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When hovering over a box for an answer option that will lead to medical referral, it will be highlighted in red. This is to ensure you know why, if you click next, a referral will be prompted.

Throughout each algorithm, there are tool tips that provide you with additional information to facilitate just-in-time learning as well as definitions of terms. For CPS Full Access subscribers, a link to the relevant chapter in the CPS will be displayed whenever an assessment is being conducted.

We value your feedback. Please contact us with your concerns, support@mapflow.ca.

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